Returns & Exchange Policy
Item(s) need to be returned within 7 days of receipt – unworn/unused with the original tags still attached and in the original packaging which must be in the original condition.
Once your return has been received, your return request will be processed within 1 – 3 business days.
Once processed, it can take 5 to 10 business days to process the funds back to your account.
Exchange: you may exchange your item for anything else in our store to the same value less the shipping costs.
Customers are responsible for all return shipping costs. Please mark package as “RETURNED ITEMS” to avoid any further import or customs costs.
Please email us returns@shikunshi.co and we will advise you to which branch to return your item.